Contact & Support
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Upskill FAQs
Free Trial
5
How does free trial work?
How can I sign up for the free trial?
Why do I need to enter my payment details for a free trial?
When is payment deducted for the free trial?
How do I stop payment from being deducted after free trial?
Certificates
3
Will I get a certificate at the end of the course?
How will the certificate be sent to me?
Do all programs come with a certificate of completion?
Cancellation & Refunds
4
I want to cancel my membership plan. How do I do it?
What happens if I cancel my plan midway?
Do you offer a refund if I cancel my plan?
I cancelled my membership but would like to continue it again, how do I do it?
All Access Pass
5
How many courses and handbooks can I access with the All Access Pass?
For how long can I access these learning resources with the All Access Pass?
I have a monthly pass but I want to change it to an annual one. How do I do this?
I have an annual pass but I want to change it to a monthly one. How do I do this?
If I don’t like the All Access Pass, will I get my money back?
Choosing the right programs
4
Couldn’t I find this material online for free?
English is not my first language. Will these courses help me?
What kind of researcher programs are available?
Why are the courses and handbooks only in English?
Access
2
How can I access the programs that I have bought?
What will I need to access these courses?
Help Desk Software
by Freshdesk